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 <title>Building Intelligent Business Processes into SOA</title>
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 <description>In our daily personal interactions with businesses of all sizes we all experience sub-optimal business processes. How many times have you tried to buy an item of clothing only to find that the store doesn&#039;t have your size? Then when you ask the shop assistant, he responds that a new delivery is expected on Wednesday, but he doesn&#039;t know whether that particular item will be included. Check back on Wednesday? Familiar? Of course, we&#039;re all so used to these kinds of experiences that we accept them as normal.&lt;p&gt;&lt;a href=&quot;http://charlesnicholls.sys-con.com/node/366923&quot; target=&quot;_blank&quot;&gt;read more&lt;/a&gt;&lt;/p&gt;</description>
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