Charles Nicholls is the author of "In Search of Insight" and founder and CEO of SeeWhy Software (www.seewhy.com). He incorporated SeeWhy in 2003 to create a new generation of business intelligence to revolutionize the way organizations analyze and use data. His book can be downloaded at www.seewhy.com/ebook.
In our daily personal interactions with businesses of all sizes we all experience sub-optimal business processes. How many times have you tried to buy an item of clothing only to find that the store doesn't have your size? Then when you ask the shop assistant, he responds that a new de...May. 12, 2007 11:30 AM EDT Reads: 9,868
